I just bought a toner from the Xerox site, followed the directions and it is still not recogonzing the toner. This machine is not even six months old. I'm super annoyed, and the website is the most unhelpful site I have ever been on. Printers are set to take certain toners. So they probably sold you the incorrect ones. If you bought the machine outright you should have a toner that is in italics Sold and if you have a supply agreement with Xerox yours should be the bold.
Owner puts in the first cartridge and it locks the device to whatever it was Metered vs sold, and possibly a region.
Xerox equipment compatibility with new operating systems
Once you lock a device to a region and type, it stays there, until you pay a tech to undo it differs by device, can be a code, or a chip based solution. There was a time not too far back where it was cheaper for an Australian to fly to the USA, buy Adobe creative suitethen fly home, for cheaper than buying Creative suite in Australia. It is not just Xeroxthat doesn't make it better of course, but it i sn't just Xerox. Sign In Help. Turn on suggestions.Tri state buffer truth table
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. All forum topics Previous Topic Next Topic. Re: Machine not recognizing new toner cartridge - Phaser Joehcl Analyst Nation Moderator. It is not just Xeroxthat doesn't make it better of course, but it i sn't just Xerox Please be sure to select " Accept Solution " and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
Your feedback counts!Sometimes when we insert a compatible, remanufactured or non-original ink cartridge into a Canon printer, the printer may not recognise the ink cartridge or the ink volume levels of the cartridge. Typical error messages include:. Any of the above messages will prevent you from printing. Below is a quick guide on how to overcome this issue followed by more helpful information:.
The first thing you can do is remove the cartridge and try re-installing it to see if the printer will recognise it, if it will still not recognise the cartridge then simply hold down the stop button this is the button with the triangle inside a circle for a minimum of 7 seconds. It may be that the ink volume will not display after you have done this although sometimes it will continue to do so but that is a minor inconvenience when you weigh up the savings on the cost of the compatible Canon ink cartridges.
The vast majority of the compatible Canon ink cartridges will work first time but on occasion you might have to try a bit of trouble-shooting to get it going. If you are covered by a money-back guarantee then you will have no problem and you will find that the supplier will do all they can to resolve the issue for you but will refund the money to you after the return of the faulty cartridge if they run out of options.
Not all Canon ink cartridges will give an error message when installed in a printer but it is more likely to occur in remanufactured ink cartridges. These compatible inks are sets of 5 and 6 inks some printers use an additional grey colour cartridgethe idea being that they are branded as photo printers and produce high quality prints on photo paper as opposed to the printing of general purpose everyday A4 plain paper printing.
Paul Johnston is a Partner and co-founder of Printerinkcartridges. Paul had vast experience gained in the graphic design and print industry for 15 years prior to his venture into on-line retailing in with ink and toner replacement cartridges. Paul enjoys writing blogs, social media for small businesses, internet marketing and above all sharing the latest information he deems helpful to fellow bloggers.
Typical error messages include: 1. All Rights Reserved.It isn't seeing the wrong number at all, it is asking to have the R put in because that is the standard part number. Your R is also acceptable to use It is the high capacity of the same toner. It appears your issue here is that the toner is not put in properly or is a defective unit or the printer sensor is broken. So make sure all the little plastic covers and such were removed before installation, give it a few shakes and if that fails return it as defective.
Joexrx, There are no plastic sticker left on the toners and we have it with all the printers not just one. And even not just one tone but al lthe toners.
Since it is a BW printer, I will assume multiple printers, and in that case I would have to assume you bought metered vs sold toners, which should not have happened unless you sourced the toner from a website and the printer from Xerox or some other combination. In any case, you will need to return them.Multilogin cracked
Sign In Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
My Printer will not Recognise my Canon Compatible Ink Cartridges
Showing results for. Search instead for. Did you mean:. NetvibesSupp New Member. Machine not recognizing right toner cartridge number - Xerox Phaser The one now is insterted is the R and it shows that the R is inserted.
How could this be? Tags 2. Tags: Cartridge number. All forum topics Previous Topic Next Topic. Joehcl Analyst Nation Moderator.
Re: Machine not recognizing right toner cartridge number - Xerox Phaser Your feedback counts! Please be sure to select " Accept Solution " and or select the thumbs up icon to enter Kudos for posts that resolve your issues.A printer not recognising a new ink or toner cartridge is one of the most common issues that print owners experience when changing or replacing an empty one, irrespective of what brand printer you have, and one that our customers frequently ask us about.
This can mostly affect your printer when you a replacing compatible, remanufactured, generic or refilled ink cartridges and you may be looking for a way to fix this issue. Firstly, try our 8 tips to help solve this problemthen if you need further help we have tips for specific brands at the bottom of this guide. A compatible cartridge is an ink cartridge that had not been produced by the original manufacturer of your printer, but functions in the exact same way that a branded product would.
Computer error message when printer cartridge not recognised. There may be occasions when, after installing a new ink or toner cartridge in your printer, you might see a message on your printer like:. Click here for the solution below on how to fix this. Take the cartridge out of your printer and make sure all strips, tabs or plastic covers are removed before installing the cartridge again. The new ink or toner cartridge has a number of metal contacts that connect to similar metal contacts in the printer allowing them to communicate.
Dirt or damage on the contacts inside the printer can prevent the contacts from connecting and can stop the printer from reading the information on the chip. Click here for information on how to clean metal contacts. Cartridge protection may also stop compatibles from working in your machine at all. This can be switched off. See how to fix HP cartridges locked to another printer. A rare occasion but this does happen! Also, if a drum or fuser or other maintenance item was accidentally purchased instead of a toner cartridge and installed without the toner, the printer will not work and still needs a new cartridge.
Take all the cartridges back out of the printer and double check they were in the correct colour slots and all the required cartridges are present. If not, reinstall them and switch the printer off and back on to reset the system.
In the case of toners, sometimes broken plastic parts can cause the toner to not sit correctly into the printer slot. This is one of the main causes for a compatible ink or toner to not work in your printer. Modern printers automatically connect to the internet but pc software or internal printer software firmware will often need to be updated at the request of the printer. These updates can often fix bugs but more recently printer manufacturers have used updates to stop compatible cartridges from working in your printer.
Remanufactured inks can have an empty status set to the chip data which means you need to bypass the error.
If you have a Canon printer, click here to read how to bypass this error. However, they can get around this by refreshing the software frequently to new versions that the chips on remanufactured cartridges no longer register to, rendering them unusable.
The only solution here is to replace the cartridge with a new one or bypass the warning. For example, HP install anti-counterfeit software in all of their machines. This software is meant to stop the use of fake cartridges ones that are made by criminals and pretend to be original HP cartridges but it also stops compatible or remanufactured cartridges. If you do plan to use compatible or reman inks and toners, it may be wise to disable automatic software updates on your printer.
The first thing to do is not to panic! Try the following 8 steps to correct your issue. Hopefully, you should be able to now print with your new compatible ink or toner cartridge!Skip to main content. Printer Supplies Printer Supplies. Shop Online. Industry Industry. Role Role. Business Services. Small and Medium Business Solutions. Solutions Innovation.
MySupport MySupport. Contact Us. Partners Become a partner. Sell Xerox products and services: Sell Xerox products and services:. Log in to your partner portal: Log in to your partner portal:. Buy products and services: Buy products and services:. Buy products and services: Find a sales location Find a print provider. Find jobs: Find jobs:. Find jobs: Jobs at Xerox Agents.
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Xerox Wide Format Solution. DocuCentre SCGet Xerox performance and reliability in all your office supplies, including toner and replacement cartridges that are formulated to provide the best image quality and most reliable printing. All rights reserved. Skip to main content. Printer Supplies Printer Supplies. Shop Online.
Industry Industry. Role Role. Business Services. Small and Medium Business Solutions. Solutions Innovation. MySupport MySupport. Contact Us.
Partners Become a partner. Sell Xerox products and services: Sell Xerox products and services:. Log in to your partner portal: Log in to your partner portal:. Buy products and services: Buy products and services:.
Buy products and services: Find a sales location Find a print provider. Find jobs: Find jobs:. Find jobs: Jobs at Xerox Agents. You expect excellence from your Xerox printer, and only our supplies can ensure that with every print. Never compromise on quality. Already Have an Account With Us? My Supplies or Metered Account. Forgot password? Need an account? Shop as Guest Need an account? Search for Xerox Supplies. Genuine Xerox Supplies Get Xerox performance and reliability in all your office supplies, including toner and replacement cartridges that are formulated to provide the best image quality and most reliable printing.This just means your printer is having trouble reading the chip on the new cartridge.
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We created this video to demonstrate the process for you:. Here are the steps:. Occasionally, the machine will initially reject the remanufactured cartridge because the printer thinks the original cartridge is still installed.
Someone will contact you with your return information, typically within a few business hours of the request submission. Robyn Warner has been writing since she learned how to hold a pen.Auxiliary heater bmw
She wrote her first book of poems before the age of Though creative writing is her preference, she is enjoying life in the technical blog world. Otherwise, contact the vendor you purchased the cartridge […]. Try a cold start if your remanufactured Epson ink cartridge is not recognized. Re-insert the cartridges, making sure they are seated properly. You can also try a cold start to try to get the printer to recognize the cartridges. If the error persists, your cartridges may […]. Cartridge Not Recognized?
Posted Friday, April 1st, by Robyn Warner. Make sure to put the cartridge on some paper or plastic, as it could leak once the seal has been pulled. Turn your printer off with the power button.
Unplug the printer from the wall. Be sure to leave the printer unplugged for at least 10 minutes. That was cool!
Posted in Printer TroubleshootingPrinting FAQ Tags: cartridge not recognizedcold start methodink cartridgetoner cartridgetroubleshooting. Toner cartridge not recognized :. September 10, at pm.Legalizaciones de autos
Dell Printer Error Codes :. January 3, at pm. Common Canon Printer Error Messages :. January 10, at pm. Epson Printer Error Messages :. January 17, at pm. Simple fixes to Lexmark error codes :. January 18, at pm. Kyocera-Mita error codes :.
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